Heat pump puzzling you?
Heat Pump Services in Dunwoody, GA
Repair and replacement for the single outdoor unit that cools your home in July and warms it in January, with every odd habit explained.
What's Normal for a Heat Pump, and What Isn't?
Picture an air conditioner that can throw itself into reverse; that's a heat pump. In summer it hauls heat out of your house. In winter a part called the reversing valve flips the direction, and the very same unit scoops heat out of the outdoor air and delivers it indoors. Since it never really gets an off-season, it has a few habits that catch people off guard. On cold, damp mornings the outdoor unit may stop, hiss and puff out what looks like smoke. Relax: it's just defrosting, clearing frost from the outdoor coil. On the bitterest nights the system may call in backup heat, usually electric strips inside the air handler or, if you've got a dual-fuel setup, a gas furnace. Also normal. What's not normal: a coil that stays packed in ice, cool air in heat mode for long stretches, backup heat that never shuts off or a system stuck in one mode. Our technicians check the defrost controls, the reversing valve, the refrigerant charge, the outdoor fan motor and the backup heat. Then you'll hear whether a repair makes sense or replacement deserves a look, with HSPF2 and SEER2 ratings explained without the sales talk.
What Heat Pump Jobs Do We Take On?
From a single part to a whole new system.
Weak winter heat
When heat mode only manages lukewarm air, we look at the valve that flips the system, the charge and the control board.
Ice that won't clear
Defrost sensors and boards tested and replaced so the coil sheds frost again.
Backup heat that overworks
Heat strips and their controls checked so they kick in only when they're needed.
Dual-fuel handoffs
Heat pumps teamed with gas furnaces, with the switchover point set sensibly.
Summer-side repairs
Capacitors, contactors, fan motors and leaks fixed so July cooling holds up.
New heat pumps
Equipment sized for your house and ducts, with efficiency ratings put in plain terms.
How Does a Heat Pump Visit Go?
Tell us what you're seeing
Trouble heating, trouble cooling, ice, steam or strange sounds? Let us know, and mention whether there's a gas furnace inside as backup.
Run it hot, run it cold
First the technician flips it to heat, then to cool, watching defrost, the reversing valve and the backup strips and putting gauges on the refrigerant. Then comes the plain-talk summary and a price.
Repair, then both modes again
Once the fix is in, the system cycles through heating and cooling one more time so you know it's ready for any season.
Who Should You Trust With a Heat Pump?
We'll decode the quirks
You'll learn which hisses and steam clouds are normal and which ones need attention.
Both seasons verified
A repair isn't done until heating and cooling both check out.
No hard sell near the end
When a heat pump's close to retirement, you'll get the facts and the options, nothing pushy.
- Heat and cool tested
- Defrost decoded
- Dual-fuel savvy
- Price stated first
Heat Pump Doing Something Weird?
Ice that won't melt, cool air when it should be heating or backup heat that never rests: describe it to a technician and we'll work out what's happening.