Privacy Policy

Information You Give Us

When you phone us, we may record your name, phone number, the address where service is needed, information about your heating and cooling equipment and a description of the problem, plus anything else you share.

Our website may also log basic technical information automatically, including your browser and device type, the pages you view and a general location based on your IP address.

How We Use It

We use your information to respond to you, schedule tune-ups and repairs, diagnose and fix equipment, prepare prices and keep service records.

We may also use it to check in after a visit and to improve our service and website.

Cookies

This website may use cookies and similar technology to see how visitors use it. Most browsers let you turn cookies off, although some parts of the site may then work differently.

Sharing

We never sell personal information. We may share details where needed to complete a job, for example with an equipment manufacturer for registration or with a permit office when a permit is required.

We may also share information with companies that support our business operations, or when the law requires it or safety calls for it.

Security

We use reasonable measures to protect your information. Even so, no system is perfectly secure, and we cannot promise absolute protection.

Your Options

You can ask what information we have about you, have it corrected or removed, or tell us to stop contacting you. Phone the number below to do any of these.

Links to Other Sites

Some links on this website may lead to other companies' sites. We do not control and are not responsible for their content or privacy practices.

Children

This website is not directed at children, and we do not knowingly collect personal information from anyone under 13.

Policy Changes

We may change this Privacy Policy over time. When we do, the date at the top of this page will be updated.